“We weren’t looking to change our copying or printing, we were just trying to cut costs. With a budget as tight as ours, every penny matters to us.”

When Peter Pearson came to the Roxbury Board of Education as School Business Administrator in early 2001, there was a plan to consider replacing the predominantly Xerox analog equipment throughout the school system. “A competitor had been called in to make a bid in an effort to trim our budgets,” Pearson recalls...